ski season 2020-2021
belle neige adapts to the current situation
Be sure that we are taking all the necessary measures to prevent the spread of Covid-19, continuing to offer you a fun ski station, where it is good to ski!
We adapt our services, according to the alert level in which we are, according to the health plan proposed by the ASSQ and approved by the Santé publique.
Belle Neige is currently in red zone.
important information - Updates
January 9, 2021 +
Concerning the suspension of some of our activities, here is our position and our policy regarding the various reimbursement requests, following the new government measures announced on January 8.
1. Our operations still continue
As long as no official announcement is made from the government regarding the continuity of our season, we continue to operate the ski resort, according to our safety operational plan of December 15:
→ Daily ski tickets are on sale, in limited quantities and online only.
→ Membership holders have priority acces to the mountain. Acces remains valid, depending of the type of subscription.
2. Suspension of some of our operations until February 8:
We inted to resume our normal operations after February 8. There are still several ski days left and we would like to restart the snow school programs after this date. All programs will be moved to a later date:
3. Refund request
People wishing a credit according to our 2020-2021 season cancellation policy, can request it by email: firstname.lastname@example.org Please, make sure that your name, date of birth and phone number are mentioned. However, be advised that once reimbursed, you will not be able to subscribe again. Credit is irreversible.
→ Season pass:
|Credit request date:||No use||1 to 3 uses||4 to 6 uses||7 to 9 uses||+ 10 uses|
|Before December 15, 2020||100%||80%||60%||40%||N/A|
|December 16 to January 9||90%||70%||50%||30%||N/A|
|January 10 to February 15||80%||60%||40%||20%||N/A|
|February 16 to March 15||60%||40%||20%||N/A||N/A|
|March 16 and after||N/A||N/A||N/A||N/A||N/A|
→ School & Competition clubs
For the snow school and competition team programs, customers who desire can request a credit on their purchase or a refund at any time, as long as the first lesson has not started. (Administratives fee of 50$ + taxes will be charged)
In the event that the program has already started, customers wishing to request cancellation will receive a credit equivalent to the numbers of ski days remaining in the program. (Administratives fee of 50$ + taxes will be charged)
In the inability from Belle Neige to offer a postpone lessons and/or training before the end of the 2020-2021 season, a credit will be issued for lessons that have not be done. In this case, no administrative fee will be charged.